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iPhone Recent Calls Not Showing? Things You Can Try to Fix

man looking at his iphone

Your iPhone has unimaginable features and capabilities. It allows you to take and edit professional-looking photos and videos. It enables you to create digital art. It has an app for just about anything you may need or want. However, at the end of the day, it’s still a phone, and it’s designed to be used as such.

Its primary purpose is to enable you to make and receive phone calls and give you an overview of your call log. So, when your iPhone’s not showing old call history, it could be a sign of trouble.

Take a look below to learn how to resolve iPhone recent calls not showing.

Why Is iPhone Not Showing Recent Calls?

man looking at his iphone

Many hardware and software issues could lead to recent calls not showing on your iPhone. Most commonly, problems could arise because of the following reasons:

  • Software updates – iOS updates could delete your previous call history;
  • Settings issues – network settings or even language and region settings could tamper with your call log;
  • Incorrect time/date – if your time or date is set incorrectly, it could prevent your call history from working;
  • Low storage – though rarely, low storage could prevent your call history from appearing;
  • Restoring from corrupted iTunes/iCloud backup – restoring from a backup that wasn’t made properly is the most common reason your call history isn’t showing up.

Sometimes, you’ll notice issues as soon as your iOS update is complete, for instance, or you might notice them after you’ve dropped your phone. In others, the problem seems to spring up randomly. Whatever the case, you could try a few different solutions.

iPhone Recent Calls Not Showing – Possible Solutions

person holding their iphone with black screen

In most instances, if you’re dealing with iPhone recent calls not showing, you can usually fix the problem yourself without sending your phone for expensive repairs.

Do a Simple Restart

As usual, the simplest solution could just be the most effective one. If you have an iPhone 8 or an older model, press and hold the side button to restart. If you have an iPhone X or a newer model, press and hold the side and the volume button simultaneously.

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Free up Storage

In cases where call history issues are due to low storage, the only solution would be to free up some space on your phone. Most commonly, it’s pictures and videos that take up most of your phone’s storage space, so you might want to go through your gallery and see if there’s anything you could delete. Alternatively, try solving the issue by uninstalling some of the apps you no longer use.

Toggle Cellular Data

Sometimes, your phone might encounter a glitch while using your cellular data. Try toggling it off and back on to see if it helps.

To turn your cellular data on/off, you’ll want to go to Settings > Cellular Data.

iphone cellular data settings

Do a System Repair

If recent calls are not showing on iPhone due to a system-wide issue after an iOS update or an invalid backup from iTunes or iCloud, you might need to perform a system repair.

With tools like Dr.Fone, the entire process is fully streamlined:

  • Download and install Dr.Fone on your PC;

dr.fone homepage

  • When you launch Dr.Fone, go to Toolbox > System Repair;
  • Use a cable to connect your iPhone to your PC;
  • A new window will pop up. Select iPhone;

dr.fone iphone repair

  • You’ll see all the available repair options. Select iOS Repair;
  • In the next window, select Standard Repair;

dr.fone standard repair

  • Follow the on-screen instructions to put your phone in Recovery Mode;
  • Select Enter Recovery Mode in Dr.Fone;
  • Fone will detect the iOS firmware you need, then click Download on the firmware you want to install;

dr.fone downloading ios firmware

  • When the installation is complete, click Repair Now;
  • When the screen shows Repair Complete, click Done.

After the system repair, you should be able to see your call history if system-wide issues have caused the problem.

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Turn on the Automatic Date & Time

As mentioned, incorrect data and time could lead to problems with your iPhone’s call history. To avoid problems, set up automatic date and time by going to Settings > General > Date & Time > Set Automatically.

Toggle Airplane Mode

When your Airplane Mode is on, you can use all the apps that don’t require a network connection. However, your WiFi and Bluetooth will be disabled, and you won’t be able to make and receive calls. To toggle Airplane Mode off, swipe down on your screen for iPhone X and newer models, or swipe up for iPhone 8 and older ones, then tap the Airplane icon.

Reset Network Settings

Finally, you might be able to solve the issue of your iPhone’s recent calls not showing by resetting your network settings.

Go to Settings > General > Transfer or Reset > Reset > Reset Network Settings. Remember that this will remove your WiFI networks, passwords, VPN settings, and more.

Read also: How to Unlock iPhone with A Broken


Recent calls not showing on iPhone is a relatively common problem that can usually be solved without much fuss. You might simply need to adjust a few settings, or you might have to perform a complete system repair.

If any of these tips don’t work, your best option is to send your iPhone to an authorized repair shop and have them fix the issue.

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