Automation Of Salesforce: Need and Benefits

Salesforce was more than a contact database where the details of clients were recorded, and sales prospects were monitored when it was released in 2000. Today, it is well-recognized, as it is used by almost all departments ranging from sales to marketing to operations to finance, to move the business forward.

Organizations are now making use of custom processes, custom input fields, and multiple third-party connectors tailored to the needs of the business. These modifications enhance functionality and process, but the implementation of these without test automation of Salesforce slows down delivery cycles and leads to user interface problems. Without proper testing, the Salesforce instance no longer serves the intended purpose and leads to angry phone calls and emails from customers.

What Exactly is Salesforce Test Automation?

Test automation Salesforce is a process of using the tools of automation to recognize the advanced complexity of all the various components that make up a Salesforce application. With the advancement of technology, the test automation Salesforce can be easily integrated with AI-assisted model-based testing. The AI-based automation testing helps increase the test coverage and help customers to adopt the scalable method to “test smarter and deliver quicker”.

However, it is essential to know that automation testing will not completely eliminate the scope of manual testing.

Automated testing cannot completely replace the work of a human tester; rather, it supplements and facilitates testing by constructing models and assessing the test results. Automation of Salesforce testing helps minimize the scope of manual testing and provides better and faster results.

Need of Automation Testing in Salesforce

Salesforce is a dynamic application that undergoes hundreds of new features yearly via three extensive automated upgrades. These upgrades are required so that functionality of the user interface can be improved. However, this also needs to be kept in mind that these upgrades can lead to changes in some web elements, such as dropdowns, iframes, and pop-up windows.

The web elements are important because they represent the activity a user performs and some specific functions related to the Salesforce operations. Pre-existing test scripts fail after the update because they look for web elements that have been changed or no longer exist.

The process of identifying which web element has changed is time-consuming. Web elements can change during updates, integration of third parties, or when new business logic is launched. When these events happen then, new web elements are created or referenced differently, so most of the time gets wasted in the test scripts maintenance.

Why Does Automation of Salesforce Matter?

The continuous upgrades improve the functionality of Salesforce. Moreover, the underlying code also changes, necessitating the execution of countless regression tests and this is not a worthwhile exercise for both the testers and experts. The likelihood of errors also increases due to the performance of a hundred repetitive tasks.

The automation of Salesforce is wonderful for repetitive regressing testing as it is precise and quick. The test automation Salesforce improves productivity and helps the tester to focus on other critical tasks. The process of test automation is rapid and precise that maintains the basic functionality and provides a high-quality user experience.

Now, let’s look at what advantages you can get from test automation Salesforce.

Advantages of Salesforce Automation

Highly Comprehensive

Salesforce is the beating heart of many businesses. The automation of Salesforce enables the experts and testers to focus on other critical tasks. For instance, the no-code automation tools enable both testers and experts to understand the business logic.

Better Assessment

Salesforce is rarely used in isolation. There are multiple technology layers used by many third-party applications, and business-critical activities linked by the APIs (application programming interfaces). There are multiple instruments needed to evaluate all the levels of technology, which is quite expensive. In order to perform the end-to-end testing, a test automation  Salesforce tool is required so that integration can be done properly.

Facilitation in Building the Framework

The automation of Salesforce also facilitates the model-based framework that helps build one model for testing the classic and lightning versions of Salesforce. However, there are still some organizations that use the Salesforce Classic instance as users can easily switch between the two UIs.

Wide Coverage of the Test

The integration of technologies like artificial intelligence and machine learning in the automation process smoothens the construction of test scripts. When AI-driven exploratory testing is combined with directed tests the coverage of test broadens which in turn promotes the happy customer journey.

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Opkey: A Tool for Salesforce Automation

Opkey offers the best test automation Salesforce solutions that reduce testing time from months to minutes. It captures the metadata according to the Salesforce instance, evaluates the business logic, customization, and data flow, and builds the test cases in just one click.

Moreover, its no-code test automation platform enables the technical and non-technical users to participate in the process of testing which in turn leads to better feedback and delivery of the product. The users can take the advantage of a testing framework that does not break with every upgrade of Salesforce. You can easily test the lighting and classic versions across the browser, OS, and device.